About Telecom USAAbout Telecom USA

Telecom USA is a leading provider of residential, business and calling card services- offering a wide variety of domestic and international telephone services. Our extensive suite of national local access, long distance and international calling plans offer some of the best rates in the business. Telecom USA provides our residential and business customers with flexible calling plans that include local and toll free 800 accesses for dial-around services.

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Calling Cards

Telecom USA provides calling card services for the United States and Global Marketplace. With diverse products to meet your individual calling needs, we offer national US local access and toll free 800 access numbers and much more. Please use our card selector http://dialTelecom USA.com/cc.asp to help you find the best rates for your calling needs.

Telecom USA offers broadband VoIP service from anywhere in the world. Enjoy great low rates and easy access using your Internet connection. With VoIP from Telecom USA, you can:

  • Make low-cost calls using your Internet connection
  • Call from anywhere in the world
  • Choose a US state in which you want your Telephone Number in (*restrictions apply)

Telecom USA also provides PC to Phone communications. This unique application used by individuals and corporations around the world provides high-quality PC to Phone services at affordable rates and outstand service. Just imagine if you are traveling the world you could call back to the United States for as low as 2.9cts per min.

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Facilities & Technology

Telecom USA owns and operates a state of the art swTelecom USAhing and data facility at our Network Operations Center in New York City. Using the latest in swTelecom USAhing, IVR and voice technology, Telecom USA is able to offer our customers outstanding service at incredibly low prices, by maintaining strong interconnection agreements from our company-operated facilities, we ensure our customers with the highest level of network reliability and the best service available. Telecom USA’s routes are both TDM (i.e. ISDN, SS7, and C7 protocols) and VoIP (i.e. SIP and H323 protocols) and our network offers advantages over other Tier-1 carriers.

Telecom USA’s worldwide network is managed and serviced by its Telecom USA’s Network Operations Center (NOC), a team of skilled engineers who monitor and service the Telecom USA network. Telecom USA’s NOC provides steady and reliable network support. Some of their responsibilities include:

  • Monitoring and maintaining network status
  • Quick turn around on system and network configurations
  • Standardizing QOS
  • Immediately detecting and correcting network problems
  • Monitoring heavy call loads related to peak calling times, promotional events and holidays
  • Monitoring local access and 800 origination

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Partnerships

Telecom USA has long-established partnerships with the leading telecom service providers in the US and abroad. Our wholesale and retail partnerships enable Telecom USA customers to receive the best quality at low costs. New partnership opportunities are continually being developed to meet the changing demands of the telecom marketplace, and we encourage you to contact us for more information on how you can become an Telecom USA partner.

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Distributors

Telecom USA maintains a strong distributor network to meet the regional needs of our expansive customer base. Our regional distributors provide customers with targeted voice products with local services at outstanding cost savings. If you are interested in distributorship opportunities, we welcome you to contact us.

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WiFi Mobile

Coming soon please visit our site time to time on our new WIFI mobile services. If you are interested in knowing more about this product and you have questions on how to become a distributor please contact us for more information.

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Site Information

Thanks for visiting Telecom USA. We offer the lowest priced calling cards in the business – with low rates to the US and around the world.

When you place an order with Telecom USA, your calling card information (Pin and reference number) will be e-mailed to you – no physical calling card will be sent to you. We encourage you to print this information and keep it with you at all times.

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Service Hours

Our site accepts orders 24/7 – and all orders will be manually processed during our normal business hours, Monday through Friday from 8am to 6pm.

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Payment Information:

Telecom USA accepts Master Card, Visa, American Express and Discover. We only accept orders placed via our website.

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Secure Ordering

Protecting the security of our customers is very important to us. Our website uses the Microsoft SSL (Secure Socket Layer) encryption for all of our order pages. This 128-bit encryption protects the credit card data that you enter into our site and offers the highest level of security.

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Ordering and Shipping:

At Telecom USA, we value our customer’s privacy and security and intend to reduce fraud by manually reviewing each calling card transaction. Although this can delay the delivery of your calling card order, by manually checking and processing all orders we ensure that our customers are protected. As a result, it may take up to 24 hours to deliver your calling card PIN and other information.

When you place your order, you will receive a confirmation E-mail automatically generated by our website, and within 24 hours (usually less) you’ll receive an E-mail from our customer service team with the PIN and other calling card information.

The calling cards sold by Telecom USA are virtual cards – no printed cards will be mailed to you.

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Contact Us:

We urge you to contact us via E-mail at sales@tcomusa.com with any questions you have.

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